|
|
Joined: Feb 2012
Posts: 18
Member
|
Member
Joined: Feb 2012
Posts: 18 |
I have a radio station coming over all 7261 sets when on a call. It is on all lines for the system as well as all the sets. It is not heard on telephone lines at the demarc on my test set. Can anyone help?
Thank You Valerie Telephone Exchange Hartford, Ct 06114
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: May 2011
Posts: 391
Member
|
Member
Joined: May 2011
Posts: 391 |
Just curious but what happens when you disconnect your MOH source?
|
|
|
|
Joined: Mar 2007
Posts: 179
Member
|
Member
Joined: Mar 2007
Posts: 179 |
Are you by any chance sitting next to an AM radio transmitter. I had an EXEC-xe system at an AM radio station, had to do a lot of stuff to get rid of the station on the phones, then they installed a Nortel Norstar along with the XE when they bought another station and moved it into the same building. Never did manage to get rid of all the sound on the Nortel, then about 2 years ago, ripped it all out, installed an FX-II, and had a few phones I had to deal with, but for the most part was pretty music-free.
RUSS K.
|
|
|
|
Joined: Feb 2012
Posts: 18
Member
|
Member
Joined: Feb 2012
Posts: 18 |
It is an AM station. I've had the system working for a year trouble free. This started about 1 month ago. Nothing changes if I remove MOH. Powered down as well no difference. Looking to find the old RF Collars that used to go on the DXP station cables.
Thank You Valerie Telephone Exchange Hartford, Ct 06114
|
|
|
|
Joined: Feb 2012
Posts: 18
Member
|
Member
Joined: Feb 2012
Posts: 18 |
FYI - Worked with Vertical. They seem to thing there is a bad ground out on the telephone company pole.
Thank You Valerie Telephone Exchange Hartford, Ct 06114
|
|
|
|
Joined: Oct 2001
Posts: 6,160
Member
|
Member
Joined: Oct 2001
Posts: 6,160 |
I'd like to know how this works out for you. Keep us posted.
|
|
|
|
Joined: May 2011
Posts: 391
Member
|
Member
Joined: May 2011
Posts: 391 |
Might be interesting to see where the induction is happening. Possibly rig up a shielded line cord for a phone. Maybe try a length of shielded for the trunk lines, too.
|
|
|
Forums84
Topics94,518
Posts639,976
Members49,850
|
Most Online5,661 May 23rd, 2018
|
|
1 members (MooreTel),
298
guests, and
37
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|