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Joined: Jun 2010
Posts: 5
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Joined: Jun 2010
Posts: 5 |
I have been asked to trouble shoot problems with a Key Voice Small Office Lite voicemail system connected to an Avaya Partner PBX. The main issues are no message waiting lamps and delayed messages. The system was working fine before. I have no experience with this system but have worked with many DOS based systems and the DX80 Voicemail. I hate to tell this customer that I can't fix their voicemail system so any and all suggestions and/or tips would be appreciated.
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Joined: Jan 2012
Posts: 13
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Joined: Jan 2012
Posts: 13 |
DX80 Vmail is basically a Key Voice SMOL
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Get a copy of the integration notes for connecting a KVT voicemail to a Partner. Then just start checking the config on both sides.
Justin
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Joined: Jun 2010
Posts: 5
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Joined: Jun 2010
Posts: 5 |
Any hints as to where I might find integration notes?
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