atcomsystems.ca/forum Forums General Request a Telephone Technician Need Avaya System for my Morristown NJ office

Many people who work, or comment on the IPO are not technicians, trained, certified, experienced, or even knowledgable, and therefore blamed much of the issues they had on the IPO. The reality was that they were leigh people, not technicians who were implementing systems as experiments not as experirienced technicians applying the technology in a knowledgable way. Some were just salesmen, or other brand or type system people who felt because of the GUI manager interface being so simple to navigate that they could just plug it in then hunt and peck their way through it with the keyboard, and a help file, or tech support.

I have not really had any serious issues which caused any mission critical functions to fail on any of the numerous implementations I have worked on. Nothing of the nature of say the Avaya Partner ACS R7 issue that caused the system to lose its programming in the event of a power failure, which by the way was fixed already for the ACS. Multiple sales to the same customers, multiple sites sold in phases for networked systems SCN's between sites, and letters of recomendation from my first, and my last IPO implement tell the story of the IPO being just fine in the right hands.

Thanks for all the replies.
Initially I was looking for IP phones in that office which I would have installed on a separate voice networks like Vad60 suggested. I personally do not like a converged voice data network but that is my opinion. However after doing more research I can see that for a small office the digital phones are fine and would plug right into my existing cabling without me rewireing the pannel for ethernet phones. I only have a single pair out of the car5e punched down, I was under the gun to get it working at the time.

Thankyou for the ipooficeinfo.com site. this is a great resource for us newbies trying to understand the IP office ins and outs.

I found a number of vendoes some of which contacted me through this site and I thank you all.

My plans are to go with an IP500 unit with digital phones and go from there. Eventually this unit would be networked to my NC office.