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Joined: Mar 2007
Posts: 9
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Member
Joined: Mar 2007
Posts: 9 |
I have a few customer that I want to upgrade the software on.
Example:
S Class Gen II with 4.7.9 in slot 1 and nothing in slot 2.
If I want to load 4.7.11, do I put it in slot 2? Then after the reboot, it will load from slot 2? How does it know which one to load? Is it the newer one? I read that ESI support must get in there to move software from slot 2 to slot 1, so I wasn't sure if I can simply load it in slot 2, reboot and be running 4.7.11.
I also have some C-Class Gen II and E-Class Gen II with the same situation. The running software is in slot 1 and slot 2 is empty. Should I be safe on those loading the new software in slot 2, then rebooting to have it load off of the newly uploaded software in slot 2?
Thanks,
Kevin
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Joined: Oct 2005
Posts: 3,124
Member
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Member
Joined: Oct 2005
Posts: 3,124 |
Yes, load in slot 2. Tip, work one system at a time till complete. Spooky things happen during this process.
By the way welcome to the board.
John
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Joined: Nov 2004
Posts: 1,583 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,583 Likes: 2 |
just a tip, wait about 7 minutes after the software is loaded and complete before resetting.
Or, it might not ' take '
Also, Can't use slot 3 anymore, if anything there, need ESI to move it out.
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Jun 2005
Posts: 349
Member
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Member
Joined: Jun 2005
Posts: 349 |
Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Just remember to watch for the "Initialize: Yes" when going between certain levels of software (as noted on the dealer site).
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