atcomsystems.ca/forum Forums Other TDM Phone Systems ESI Telephones & Systems ESI Expansion Card

John....why not order one from ESI??

Ordering one from ESI will probably happen. If everyone else is like I am they have items laying around just looking for a home. I thought I would throw out the opportunity for someone to move out some dormant inventory.

Jonh:

I've got a couple, yell if you want one, I'll ship it today.

Hello all!

First - allow me to tell you what an amazing group you all are. I don't know a thing about phones (or technology for that matter!). Pretty much I hate technology and it hates me. I wanted to thank you all for your input, advice and giudance. You have solved my problems and I am very greatful. John Grider found me the expansion card and cabinet and handled the entire thing for me! It was so easy and painless.

I just wanted to tell you it was a pleasure!

Patty

Patty is the President of a Public Relations firm in North Carolina. After her apparently thrilling success story after visiting us here at Sundance she decided to write about us on her daily blog.
I am flattered by her mention of me personally but it wasn't just me. To the Board a Toast! :toast:
Clic to read Patty\'s Blog

Good job John, and everyone else involved. That's what this place is all about!

Congrats John - Did you ever find out who installed it and why they couldn't expand it??

Patty's husband, also named John, did the install at the current location. The system itself originally went into service in another state. I could tell it had not been installed by someone with years of experience because it had never had the installer password changed until last Friday.

Hello all:

Remember me? I am the PR person that posted a while back with questions regarding an expansion card (and cabinet. John Grider and several of you were so helpful.

Well I have another question for you.... My ESI IVX 42S system has a nasty little habit. It won't release a line on occasion. It grabs a line and ties it up. There doesn't seem to be any rhime or reason to when it does it. In order to release the line, we have to bring the system down and reboot it.

So .... all you gurus out there..... any thoughs for me?

Thanks again for all your help in the past. You have been wonderful!

Patty

You are well remembered here. You are one of the rare ones that would drop back in to say thank you.

As far as the phone system issue, I'll make an adjustment this evening inside your system and in the next few weeks we will know if the change makes a difference.

To my fellow techs what I'll be changing is line receive volume from 10 to 6.