|
|
Joined: Feb 2007
Posts: 5
Member
|
|
Member
Joined: Feb 2007
Posts: 5 |
IVX 128. Can't seem to get outdial to work . I have programmed an ext to FWD to a branch ID. The branch ID is set as a GO TO branch set to OUTDIAL. with the outdial number entered as 9P and then 1+ a valid phone number but it does not outdial.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2007
Posts: 748
Member
|
|
Member
Joined: Jan 2007
Posts: 748 |
If I am correct take out the pause all you should have to do is dial 9 then the number. If I am wrong I hope a mod will chime in and correct me.
|
|
|
|
|
Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
|
|
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
I seem to remember that the IVX 128 could ONLY do Centrex transfer on an outdial (FPXXX-XXXX, FP1XXXXXXXXXX, FPXXXXXXXXXX, etc.), not line-to-line (trunk-to-trunk). Having it dial 9 plus the number, pause or no pause, that's telling it to do a line-to-line transfer, which I believe was not supported on the original IVX 128. As Jules said, if I'm wrong, I'm sure someone else will come along and say so.
|
|
|
|
|
Joined: Jan 2007
Posts: 748
Member
|
|
Member
Joined: Jan 2007
Posts: 748 |
I was thinking of the 9 as the line access code but it seems to me that it will do trunk to trunk transfer because I have a law office that I set up the other day. thanks 5 years
|
|
|
|
|
Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
|
|
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
What system was that, Jules?
|
|
|
|
|
Joined: Feb 2007
Posts: 5
Member
|
|
Member
Joined: Feb 2007
Posts: 5 |
I will give the centrex FP1XXXXXXXXXX a try. If I do not have a phone plugged in should I be using an info MB rather than an ext?. One more bit of info...When I dial the ext from a display telephone internally it shows the outdial string on the display but the call does not complete.
Thanks all for your help!
|
|
|
|
|
Joined: Jan 2007
Posts: 748
Member
|
|
Member
Joined: Jan 2007
Posts: 748 |
5 Years I am corrected it was a 128 PLUS I forgot there is a difference.
|
|
|
|
|
Joined: Dec 2005
Posts: 1,399
Member
|
|
Member
Joined: Dec 2005
Posts: 1,399 |
Thinking back, we had a customer that had a similar issue, come to find out he had an IVX 128 Gen 1, which will not call forward off premise.
I remember because it was a system that the customer brought with them from out of state and the system cover (case) said it was an IVX Gen II but programming revealed that it was actually a Gen I system!
_ _ _ _ _ _ _ __ _ _ _ _ _ _ _
|
|
|
|
|
Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
|
|
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
That's interesting that you'd run into one with the wrong cover. I bet that got a little frustrating.
For those who don't know, there are multiple versions of "128". There was the IVX 128, then the IVX 128 Plus, then the IVX 128E (E-Class, Gen I), then the IVX 128E Gen II (E-Class, Gen II). Of course that doesn't even mention the other systems (Original IVX, C-Class, S-Class, smaller E-Class, X-Class, and Communications Server).
|
|
|
|
|
Joined: Feb 2007
Posts: 5
Member
|
|
Member
Joined: Feb 2007
Posts: 5 |
How do I tell what I have?
|
|
|
|
Forums84
Topics94,543
Posts640,074
Members49,857
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
140
guests, and
35
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
