|
|
|
|
Joined: Jan 2007
Posts: 748
Member
|
|
Member
Joined: Jan 2007
Posts: 748 |
I have a customer that wants a missed call caller id button put on 1 of the programmable buttons of his small system cordless. I have looked in esi access and do not see the code available to put on it but I have been having troule with this system since it was installed. Id there anyone who has ran across this problem before is there any quick fix I have to go out tomorrow morning and fix some other things. Any advice would be helpful.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2005
Posts: 456
Member
|
|
Member
Joined: May 2005
Posts: 456 |
You can't put a caller ID key on a cordless set because it dosn't have a scroll key to scroll through the entries.
|
|
|
|
|
Joined: Jan 2007
Posts: 748
Member
|
|
Member
Joined: Jan 2007
Posts: 748 |
That is what I was thinking I just have a irate customer who I told him it did not store caller Id and now I feel he is just looking for something to complain about.
|
|
|
|
|
Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
|
|
Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
try putting the caller id key, i think is 574 on in system progamming....
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
|
|
|
|
|
Joined: Jan 2007
Posts: 748
Member
|
|
Member
Joined: Jan 2007
Posts: 748 |
I tried that in esi access I was looking for a solution before I ended up eating a cordless phone. I am looking at loosing out on the entire job because he has not made time for me to train them on how to use the system since I put in in 9 days ago. Thanks for all the advice given here. I am now looking for a solution to end this install on a good note. WOW it's another fun day in the life of a great telephone man. I had a feeling of the answer already in my mind but I wanted to see if anyone has ever been faced with this situation before.
|
|
|
|
|
Joined: May 2003
Posts: 582
Member
|
|
Member
Joined: May 2003
Posts: 582 |
Did you try to manually put it on the cordless?
|
|
|
|
|
Joined: Jan 2007
Posts: 748
Member
|
|
Member
Joined: Jan 2007
Posts: 748 |
|
|
|
|
|
Joined: Jan 2007
Posts: 748
Member
|
|
Member
Joined: Jan 2007
Posts: 748 |
Just an update the problem is solved. I have planned on replacing cordless with 48 button phone. He is happy now. Thanks for all the help.
|
|
|
|
|
Joined: Jul 2003
Posts: 766
Member
|
|
Member
Joined: Jul 2003
Posts: 766 |
You could replace the esi cordless with a standard analog cordless, these usually have caller id logs in them.
|
|
|
|
|
Joined: Jan 2007
Posts: 748
Member
|
|
Member
Joined: Jan 2007
Posts: 748 |
I already have analog cordless on the system.
|
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Taddeo),
267
guests, and
37
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
