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Joined: Jul 2009
Posts: 2
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Joined: Jul 2009
Posts: 2 |
I inherited this system recently (job change).
I'm in installer mode and can make changes no problem. Newbie to this particular brand (done some Nortel installs)... I'd like to set AA to pick up at 3 rings so it has a chance to get caller ID... i've tried to set 1 ring to do nothing, and it won't let me.
Any idea how I can accomplish this?
thanks
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
If you set ring 1 for the branch ID it should get the caller ID
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Joined: Sep 2008
Posts: 2
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Joined: Sep 2008
Posts: 2 |
Make sure CID is enabled in F-24.
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Joined: Oct 2005
Posts: 3,124
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Joined: Oct 2005
Posts: 3,124 |
 Mark When you enable CID the ESI system absorbs the first ring just for the reason you described. Put the AA menu branch (probably ID1) at first ring and you be good to go.
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