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Joined: Jan 2009
Posts: 6
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Joined: Jan 2009
Posts: 6 |
Trying to create a menu option in the night AA programming to handle the 0 key... The system seems to ignore submenu branches that would handle the 0 key (numbered x0).
How can I make the system go straight to a mailbox greeting at night?
Thanks!
Scott
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
"0" is in extension programing , F31
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Joined: Feb 2007
Posts: 99
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Joined: Feb 2007
Posts: 99 |
I'm not sure I follow what you are asking. If you want 0 from the ID1 or ID2 to go straight to a mailbox greeting at night just have the operator place her phone in DND and change her personnal greeting. If not just setup a guest mailbox and forward her ext at night to it. Is this for a general delivery mailbox? If so just add a goto branch send it to a guest mailbox and rerecord your greeting.
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Joined: Jul 2007
Posts: 51
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Joined: Jul 2007
Posts: 51 |
In 31 Just set forwarding for 0 to what ever guest/info mailbox, or branch id that you would like it to goto.
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Joined: Jan 2007
Posts: 1,217
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Joined: Jan 2007
Posts: 1,217 |
Don't the comm servers let you program ID 10?
Aaron
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Joined: May 2005
Posts: 456
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Joined: May 2005
Posts: 456 |
You can program ID 10 but it won't do anything. Not that I've found anyways. The destination for dial 0 calls is always set in F31.
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