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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Got a customer with a class with the IAM instead of voicemail, he said none of his phones will work on speaker phone. I tested this with him on the phone he can hear me but I cant hear him , these are the 48 key phones.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Actually I think its a S class w/ IAM
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Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
Im assuming they Did work at one time? did you try a ...R...e ...s....e....t...?
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
After talking to the customer it has never worked , they said they just never thought of calling us ??
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Found that the line receive volume was set at 14 , lowered and all testef ok
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Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
Well, That was weird... !
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Tech support thought it was a bad card , so I went out to get the serial number and thought I would test it and it was loud as HELL , so that got me thinking.
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