Business Phone Systems

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#466929 08/24/11 11:36 AM
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Got a customer with a class with the IAM instead of voicemail, he said none of his phones will work on speaker phone. I tested this with him on the phone he can hear me but I cant hear him , these are the 48 key phones.

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#466930 08/24/11 12:21 PM
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Actually I think its a S class w/ IAM

#466931 08/24/11 03:04 PM
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Im assuming they Did work at one time? did you try a ...R...e ...s....e....t...?


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#466932 08/25/11 05:39 AM
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After talking to the customer it has never worked , they said they just never thought of calling us ??

#466933 08/26/11 10:13 AM
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Found that the line receive volume was set at 14 , lowered and all testef ok

#466934 08/26/11 02:55 PM
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Well, That was weird... !


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#466935 08/28/11 02:09 PM
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Tech support thought it was a bad card , so I went out to get the serial number and thought I would test it and it was loud as HELL , so that got me thinking.


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