Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Remote Location ADIX Omega Phone Connection NEED HELP!
#468696 09/13/07 02:24 PM
Joined: Sep 2007
Posts: 1
VINNY Offline OP
OP Offline
Joined: Sep 2007
Posts: 1
I am in CT and recently moved up here 6 weeks ago. I came from Long island, NY and I was able to keep my job for 1 reason... I talked them into a new phone system so I could sit at home and answer sales calls as if I never left the office. We bought an IWATSU system and had it installed in NY 3 weeks ago. The tech said all I need to do is have a router and connect it to a cable line, connect the IP Phone to the router and I am in. This did not work. I was then told that we need a Hardware VPN. We bought a firewall and had a network guy install it in NY, I shipped my phone back, he configured it, it worked from his house as a remote location. He shipped me the Firewall and the phone. I bought a switch, connect that to the cable, connected the router and the firewall to the switch, connected my computers to the router and the IP phone to the firewall. I STILL CAN"T CONNECT TO THE PHONES IN NY. I can't get good tech support from anyone at IWATSU, it's like they never did this before. The network guy in NY never did this before either. He thought that since it worked from his house (a different ISP) that it would work here in CT. I have a COX cable modem connection. No problems connecting to my VPN for the company software, but I cannot get the phone to work. SOMEONE HELP ME PLEASE! I am still getting paid, but I am losing commission on a weekly basis not having this phone hooked up. I would gladly pay a tech to come to my apt. to set it up also. e-mail me [email protected], thanks

EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: Remote Location ADIX Omega Phone Connection NEED HELP!
#468697 09/13/07 02:54 PM
Joined: Aug 2006
Posts: 1,678
Joined: Aug 2006
Posts: 1,678
You defintely need on-site assistance. Check the installers link at the top of the page. There is a dealer listed in New Haven. Contact them to get things squared away.

Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.

Moderated by  Jadix, JBean3329 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Yealink W53P SIP DECT on Allworx
by aweaver - 09/24/20 02:07 AM
adaptor cables
by Bushmills - 09/23/20 06:47 PM
NVM 2000 VS Voice Support
by teldata1 - 09/23/20 11:11 AM
Who's Online Now
18 members (Silversam, Ruben, pvj, justbill, Big Alan, Corrupted DNA, Yoda, Carl Navarro, metelcom, teldata1, simsh, Touch Tone Tommy, LenShustek, Bob3470, nortelvoip, Mercenary Roadie, aweaver, Meyery2k), 359 guests, and 54 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
OBTW, warged
Newest Members
Big Alan, simsh, bencahill, katbutters, crazy88
49352 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 35
hbiss 13
teleco 10
Ruben 7
Bluewater Sailing
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners