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Joined: Oct 2004
Posts: 180
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Joined: Oct 2004
Posts: 180 |
Also confirm you have the license installed in the ECS
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Joined: Oct 2004
Posts: 180
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Posts: 180 |
You may want to also upgrade MBU version to 1.20 (shouldn't be a factor, but can't hurt)
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Joined: Feb 2009
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yes all license are installed and voip is set for vpn I am still getting one way audio on the sip and voip phone from remote site ports 50002 open on remote for ip of voip phone
ap
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Joined: Oct 2004
Posts: 180
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Posts: 180 |
What internet provider is at both sites, and router make/models. Are you following an engineering doc on the 3102 install?
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Joined: Feb 2009
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att on remote charter at home netgeat prosafe vpn firewall (FVS114)on both sides
ap
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Joined: Feb 2009
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yes EBA-2008-12 set up spa3102 for sip slt and ecs for sip station
ap
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Joined: Feb 2008
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Try taking a look at UDP ports and be remembered they are always happen in pairs. Say ports 5060 & 5061 or 5080 & 5081
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Joined: Apr 2008
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Do you have an IP phone to try?
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Joined: Oct 2004
Posts: 180
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Posts: 180 |
Set port forwarding UDP 50002 to the IP address of the phone in the router
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