override outgoing caller id?

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override outgoing caller id? #469475 01/11/10 11:00 AM
Joined: Jan 2010 Posts: 2 Vegas noobwatsu Member
noobwatsu Member Joined: Jan 2010 Posts: 2 Vegas	:bang: Hi all, I'm new to this forum! I'm the network admin here at work and my boss wants me to figure out how to change the outgoing caller id number when calls are made. I'm only mildly familiar with the Iwatsu ECS. I do have experience with other phone systems (mostly asterisk). I've looked through the programming guide but couldn't find what I was looking for. We don't have enough work to hire an Iwatsu professional, so I need to figure out how to do this on my own. Can anyone point me in the right direction? Where would I look to change the caller id of outgoing calls? I'm using the Iwatsu ECS 5.0.3461 Thanks! :banana:

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Re: override outgoing caller id? #469476 01/11/10 11:59 AM
Joined: Jan 2005 Posts: 15,402 Likes: 18 Fayetteville, NC EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire
EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire Joined: Jan 2005 Posts: 15,402 Likes: 18 Fayetteville, NC	What kind of CO lines are being used on your system? Ed Vaughn, MBSWWYPBX

Re: override outgoing caller id? #469477 01/12/10 01:14 AM
Joined: Jan 2007 Posts: 202 Atlanta, GA jab1780 Member
jab1780 Member Joined: Jan 2007 Posts: 202 Atlanta, GA	I believe you can only override CNIS on a PRI and the carrier has to allow it. James Berman Business Telephone Systems 770-638-5000 Mitel - Premise and Cloud Solutions Iwatsu \| Business Telephone Systems Atlanta \|

Re: override outgoing caller id? #469478 01/12/10 06:44 AM
Joined: Jan 2010 Posts: 2 Vegas noobwatsu Member
noobwatsu Member Joined: Jan 2010 Posts: 2 Vegas	we are on a pri and our carrier does allow it, i just dont know where to do it in the iwatsu ces

Re: override outgoing caller id? #469479 01/12/10 10:59 AM
Joined: Aug 2006 Posts: 1,812 Likes: 15 Western NY JBean3329 Moderator-Iwatsu
JBean3329 Moderator-Iwatsu Joined: Aug 2006 Posts: 1,812 Likes: 15 Western NY	Look at Stations>Outdial Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.

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