web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
#469510 02/09/10 08:48 AM
Joined: Mar 2009
Posts: 46
Member
Member
Offline
Joined: Mar 2009
Posts: 46
We have an adix system. We currently are using a separate LD T1 for all of our long distance calling needs. We are switching this to use our local PRI for all outbound calling. However i can not find where that change can be made? What "form" should that routing be located on?

thanks
Z

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#469511 02/09/10 02:03 PM
Joined: Aug 2006
Posts: 1,811
Likes: 15
Moderator-Iwatsu
*****
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,811
Likes: 15
Check in Class 17 first.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
#469512 02/10/10 03:11 AM
Joined: Mar 2009
Posts: 46
Member
Member
Offline
Joined: Mar 2009
Posts: 46
do not have a class 17. Have classes 1-8 10-12 14-15 24-26 29-30

what is the name of class 17?

#469513 02/10/10 10:12 AM
Joined: Aug 2006
Posts: 1,811
Likes: 15
Moderator-Iwatsu
*****
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,811
Likes: 15
Class 17 is Optimized Routing. It would seem your programmer is configured for a level somewhat below installer.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
#469514 02/22/10 03:29 AM
Joined: Mar 2009
Posts: 46
Member
Member
Offline
Joined: Mar 2009
Posts: 46
Sorry for the delay been trying to figure this out.

I think you are correct the level i am at is different than what it should be. How do i go about changing my level. Note that we have not had support on this system for a while now and noone seems to know anything about the system. I suspect the passwords are defaulted but have no clue where to start to find out what those are.

Any help would be appreciated.

#469515 02/22/10 03:50 AM
Joined: Mar 2009
Posts: 46
Member
Member
Offline
Joined: Mar 2009
Posts: 46
nevermind. i was given the wrong password for the programmer.

#469516 02/22/10 04:13 AM
Joined: Mar 2009
Posts: 46
Member
Member
Offline
Joined: Mar 2009
Posts: 46
Ok the plot thickens. In class 17 everything seems to be routing to the same route table and route step. Could everything be going out the LD T instead of the local lines? How can i tell for sure?

#469517 02/22/10 12:18 PM
Joined: Aug 2006
Posts: 1,811
Likes: 15
Moderator-Iwatsu
*****
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,811
Likes: 15
In Class 17, any routing that is programmed in Office Codes will indicate how local calls are routing. Anything in the Area Codes sections shows how calls to specific area codes are routed.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
#469518 02/22/10 01:47 PM
Joined: Mar 2009
Posts: 46
Member
Member
Offline
Joined: Mar 2009
Posts: 46
yeah i wonder if all calls are being pushed out via the T1 versus the POTS lines. Is there a way to tell which route table is the T1 and which are the pots lines?

#469519 02/23/10 11:32 AM
Joined: Aug 2006
Posts: 1,811
Likes: 15
Moderator-Iwatsu
*****
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,811
Likes: 15
Your POTS lines should all be in their own outgoing hunt group (Class 11.38) and your T1 trunks should be in another, distinct hunt group. Once you know which lines are in which group, you should be able to decode the tables in Class 17


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
Page 1 of 2 1 2

Moderated by  JBean3329 

Link Copied to Clipboard
Newest Topics
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
SV9100 store hours mailbox
by muddybl - 04/03/25 02:10 PM
Samsung Os 7400 Pri Caller Id No Info
by John807 - 04/02/25 06:19 PM
Forum Statistics
Forums84
Topics94,512
Posts639,934
Members49,844
Most Online5,661
May 23rd, 2018
Newest Members
yeloshak, ty3995, Sippy, sersmith, Taddeo
49,844 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 5
dexman 3
C5Z 2
Who's Online Now
0 members (), 142 guests, and 39 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0