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Joined: Mar 2009
Posts: 46
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Joined: Mar 2009
Posts: 46 |
We have an adix system. We currently are using a separate LD T1 for all of our long distance calling needs. We are switching this to use our local PRI for all outbound calling. However i can not find where that change can be made? What "form" should that routing be located on?
thanks
Z
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Joined: Aug 2006
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Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,812 Likes: 15 |
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Mar 2009
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do not have a class 17. Have classes 1-8 10-12 14-15 24-26 29-30
what is the name of class 17?
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Joined: Aug 2006
Posts: 1,812 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,812 Likes: 15 |
Class 17 is Optimized Routing. It would seem your programmer is configured for a level somewhat below installer.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Mar 2009
Posts: 46
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Sorry for the delay been trying to figure this out.
I think you are correct the level i am at is different than what it should be. How do i go about changing my level. Note that we have not had support on this system for a while now and noone seems to know anything about the system. I suspect the passwords are defaulted but have no clue where to start to find out what those are.
Any help would be appreciated.
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Joined: Mar 2009
Posts: 46
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nevermind. i was given the wrong password for the programmer.
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Joined: Mar 2009
Posts: 46
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Ok the plot thickens. In class 17 everything seems to be routing to the same route table and route step. Could everything be going out the LD T instead of the local lines? How can i tell for sure?
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Joined: Aug 2006
Posts: 1,812 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
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In Class 17, any routing that is programmed in Office Codes will indicate how local calls are routing. Anything in the Area Codes sections shows how calls to specific area codes are routed.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Mar 2009
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yeah i wonder if all calls are being pushed out via the T1 versus the POTS lines. Is there a way to tell which route table is the T1 and which are the pots lines?
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Joined: Aug 2006
Posts: 1,812 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,812 Likes: 15 |
Your POTS lines should all be in their own outgoing hunt group (Class 11.38) and your T1 trunks should be in another, distinct hunt group. Once you know which lines are in which group, you should be able to decode the tables in Class 17
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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