sundance-communications.com/forum Forums VOIP Phones & IP PBX VoIP & Cloud Phones, Hosted PBX, General IP Phones VoIP to an office in China

What would be a simple solution to provide a connection between an office in the US and an office in China (or any country)? A magic box on each end connected to the phone systems...

What type of system is it? What type of network is in place? What is their speed of the network? What is their cost range? What are their expectations of quality? Is the customer qualified to install it themselves in China, if not can/do you have a contact there? Have they checked local laws in China? These are all important questions.

Steve

Uhhhhhhhh...
Phone system (s)?. Avaya G3r on this end. Not sure about that end.
Network? typical? Not sure how much to tell you.
Speed? Not sure.
Cost? Cheap
Expectations? The sky
Qualified on that end? doubtful.
Hey, it's VoIP, it's supposed to be plug and play, right?

LOL, that is what we all have been told....but to do a quote for them you really would need to have all of that info...or at least 50% of it.

Must know:
speed of network
IP scheme
type of WAN connection
expectation of voice quality
local laws

Without these then it will not work well (if at all) and they could end up in hot water if there are local laws regarding this. I have heard that China has interesting laws regarding VOIP going international, so check that out for sure - or at least get it in writing that they know what they are doing. If they cannot or will not give you that information then walk away as there is really no way it could end out well.

Steve

Saudi Arabia also has laws against VoIP traffic. Mexico did until not too long ago. I think mexico just started taxing/tafiff'ing it.

A lot of telecom monopolies usually don't allow VoIP because they don't get the per-minute rates on the internet. The down side is these monopolies usually have such questionable internet infrastructures that it makes you just choose between the lesser of two evils. These monopolies also charge obscene amounts of money for circuits which is why VoIP is so attractive.

If you are in china in a major industrial area near a CO on a day when there isn't a chemical spill then you are usually OK. And yes, I am serious about the chemical spill. I've head of sections of grid getting shut down because of clean-up efforts or explosion warnings. India is about the only place where I've heard worse horror stories. This has more to do with their lack of planning and the call-center outsourcing (BPO as they like to call it) boom. There's been pictures posted on here before of the guy on an old rickety wood ladder reaching up into a rats-nest of aerial cables on a pole. That's pretty common over there.