atcomsystems.ca/forum Forums VOIP Phones & IP PBX VoIP & Cloud Phones, Hosted PBX, General IP Phones Magic Jack a Piece of Krap

I bought the Magic Jack and it is a piece of krap. People I call say it sounds awful, and from my end it sounds like an echo chamber.

sorry to hear that, it works really good for me. I use it on a comcast cable connection and I find it to be well worth the money but not 100% like a pots line.

You may want to do a board search on Magic Jack..there was a pretty long thread about it and most seemed to have good luck with it.

I have Comcast cable too. What kind of router or firewall do you have? Is it SIP aware?

Wow, I haven't had any trouble at all with mine, even when using it at home on "es Comcastico". Even in hotel rooms using wifi, mine has done very well. Sorry to hear that you are having trouble with yours. In here, more good things have been said than bad about the Magic Jack, so maybe you got a bad unit?

arc, I, too, have little to complain about. Sometimes dialtone is delayed, the other end sometimes hears little repittious beeps, and you MUST have a DTMF phone/systemm that sends tones as long as the button is held down, in order to navigate AA/VM. But, for $40 the first year and $20/year after that, WOW. Have you talked to MagicJack, or checked the diagnostics info on their website.
By the way, I'm on TWC, and right now my speed is down UNDER 2800 KBPS, a far cry from the 'up to 7.0 KBPS', but the MJ still works fine. Even when I'm connected to some web site through AOL.
And, I'm running speed checks in preparation for calling TWC yet again about discounts for lack of even 1/2 the speed they tout. (Their own speed check site is the slowest, fancy that.) But I digress and almost hijacked the post. Apologies to you and everyone else. John C.

"'up to 7.0 KBPS'

Don't you mean MBPS? :toast:

I have had good luck with my MJ also.
It's not a POTS line, but for 20 bucks a year it works good enough for me when I'm on the road in a motel with no cell service.

hotextec, right you are, 7 Mbps, not Kbps. DUH! For all you folks, threats of corporation Commission seems to get the fastest results. Well, that and the fact that I'm pretty sure my file says; "This customer is retired and home all day, most days." (And has too much time on his hands, he COULD make life tough for us! He has nothing better to do than make our lives a living hell!) Man, it's nice to be able to raise he-- steadily when I can't get what I want!
By the way, the comments I get from people who have the ability and experience to make a reasonable judgement, say that I sound like VOIP, or an overseas call of 10-20 years ago. Clear, but a definite difference in sound quality from local/LD dial up. John C.

What I can do to improve the sound of the Magic Jack?