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Joined: Dec 2005
Posts: 2
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Joined: Dec 2005
Posts: 2 |
can any one tell me why the infostar in the ids cabinet will sometimes take two minutes to transfer out to a phone when 00 is pressed after reset it works fine pleasssssse help thank you in advance
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Joined: Nov 2005
Posts: 828
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Joined: Nov 2005
Posts: 828 |
Verify that it's only 00 that has the delay - or is it all transfers. If only 00, verify that you have a valid system operator (B screen I think). Change system operator to something else. Do you see port go on hold in IDS C screen then maybe recall?
Mike
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Joined: Dec 2005
Posts: 2
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Joined: Dec 2005
Posts: 2 |
hello mike the system has this lag but if you press the reset key on the voice mail it will work fine for upto a month then has the same issue again
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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
Do you have a UPS (battery Backup) on the voicemail card?
They do not like power glitches.
Good Luck!!
If all else fails, use a BFH.
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