sundance-communications.com/forum Forums Other TDM Phone Systems Executone-Isoetec Telephones & Systems Tr/Con Key

I have all the keys on all stations programmed to 842. And the key just doesn't work at all. 228 with Eclispe 3.0 Please can anyone help?

What happens when you try it?

What type of phones are you using?

Curious as to WHY you would have all keys on all phones programmed as 842... What if you just program ONE key on the phone - does it work then?
Mike

Details please...?

I'm using M32 and M40 by Executone. When I try using the button it just leaves one party on hold. I can never get both parties together on a conference call. I have all the phones programmed b/c we are here on base and majority of the people here has to do a conference call every so often. Sorry I had was sent out of town.

To make conference on IDS - Make first call, press TR/CON. Make second call, press TR/CON. Should be that easy. If your phone is configured as an operator station - there is an M-screen field that concerns operators and conference that could prevent success.

I'm guessing that you don't really have ALL keys on ALL phones programmed as 842 - since that would leave no positions available for line keys.

Not sure what an "M40" is... the M-series included 12, 18, 32 & 64.
Mike

If you have inteligent softkeys set to yes one of them will be labled conf. Try using it.

M40 were the newer IDS DSS units.
Tj

I mis-worded that about all keys. I have one key programmed on each station. Make first call, press TR/CON. Make second call, press TR/CON. That's how we have done this in the past. But now when we try this it doesn't work. The first person stays on hold and when I press TR/CON again it doesn't do anything.