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#481818 09/10/09 01:19 PM
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I got a call to one of the local schools that has a bogen intercom system, installed before 1995. The bogen system is restricting outgoing calls.
When was the change in the area codes that the second digit became 2 to 9? I think that is my problem.
In Alberta we have to do 10 digit dialing, 780 *******. In Saskatchewan 10 digit is not necessary. When making a local call in Alberta the Bogen system restricts the call, when making a local call in Saskatchewan 7 or 10 digits the calls goes through. Saskatchewan area code 306
I hope that all this makes sense.
The main question is does the older Bogen look at the area code to do the toll restriction?
Thanks

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#481819 09/10/09 03:49 PM
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Never heard of a Bogen intercom system that was a phone system. Got some numbers?

-Hal


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#481820 09/12/09 12:45 PM
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Bogen Multicom 2000

#481821 09/12/09 04:48 PM
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Probably something you need to ask Bogen tech support about. I see nothing in the manuals about dialing restrictions.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
#481822 09/12/09 08:07 PM
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I doubt that "the Bogen" is restricting outside calls. Instead I'd rather believe that--because of a change in dial plan--"the Bogen" is probably receiving calls that aren't intended for it.


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#481823 09/13/09 12:13 AM
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The Bogen will connect through a slt port on the phone system so your toll restriction is probably being done in telephone KSU.


Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built after 1980 don't expect it to work right.
#481824 09/13/09 03:08 AM
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Merritt is correct, the phone system controls the calls, Bogen passes it through.

#481825 09/13/09 03:36 AM
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It is connected to a Toshiba DK 40. All the ports on the toshiba are not restricted, clipped on the ports and make local calls, fine. The reorder tone is not a toshiba sound. I found something in the bogen programming. I am going to restrict the toshiba and take the restiction off the bogen. Thanks.

#481826 09/14/09 04:30 PM
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From the manual, available on-line:

"Outgoing calls can be made at any enhanced staff or administrative telephone, provided it has been programmed for access to this feature. Access can be restricted to making local calls, or unrestricted, permitting local and out-of-area calls. Outgoing calls are initiated by dialing a 2-digit access number (menu guided on the administrative telephone), and are assigned
by means of a circular hunt, ensuring balanced use of the lines. If a line is available, the calling telephone receives an outside dial tone. If a line is not available (or if access is not allowed), the telephone receives a busy signal."


Arthur P. Bloom
"30 years of faithful service...15 years on hold"


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