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#48245 07/14/06 10:20 AM
Joined: Jul 2006
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I have a problem with an executone 648 port running eclipse 3.0.0....in the Q and D screen I can only see a Max of 42 agent logged in ..does anyone know how to see the rest of the agents???

Thanks ron

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#48246 07/17/06 10:04 AM
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What are the option that are loaded?

It depends on the seats you have for ACD.

Good Luck!!


If all else fails, use a BFH.
#48247 07/30/06 03:34 AM
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From the q d screen I think you either press I for increment or N for next (as in next page).


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