web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Apr 2006
Posts: 45
Member
Member
Offline
Joined: Apr 2006
Posts: 45
I would like to learn how to change a direct line to a new extension. Typically, when my users change offices, I head over to our phone closet and swap the set of twisted pair wires. I imagine you can to it through station programming, but I never gave it a shot.

In my current situation, I have a user that will no longer need his phone line and a user (that only has an internal extension number), which would like to have his direct outside line.

Any suggestions would be most welcomed.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Apr 2006
Posts: 45
Member
Member
Offline
Joined: Apr 2006
Posts: 45
I checked the System Status Monitor, which told me the CO was 22 and the STAT was Ring (of course); the EXT had a left-handed arrow.

Joined: Sep 2001
Posts: 2,360
Likes: 9
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Moderator-Executone-Isoetec, Samsung
*****
Offline
Joined: Sep 2001
Posts: 2,360
Likes: 9
So what you need to do is change the ringing for line 22 in the A screen to the new extension that you want it to ring at.Also check the line access and remove it from the old station if it's no longer needed there.You can swap extensions around using the F screen without moving jumpers.

Joined: Nov 2005
Posts: 828
Member
Member
Offline
Joined: Nov 2005
Posts: 828
If it is a DID station number (probably is if you have more than 20 or so) - all programming is done in the Y A screen. Find the last X digits of the direct number (usually 4 digits) in 2nd column from left - read across and you'll find it mapped to a 4-digit extension. Enter the new extension and you're done. If it's not DID, it can be a bit more complex...
Mike

Joined: Apr 2006
Posts: 45
Member
Member
Offline
Joined: Apr 2006
Posts: 45
In Station Programming, under the 4 digit extention I selected: (z)ring to all lines, to see if that would work. After I did that, none of the lines in the building ring. Ooops. Any suggestions on this one?

Joined: Apr 2006
Posts: 45
Member
Member
Offline
Joined: Apr 2006
Posts: 45
Oops, I have to treads going and posted this under the wrong one. My bad.


Moderated by  nonameyet, pvj 

Link Copied to Clipboard
Newest Topics
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
outdial message notification cuts off
by Bellhanger - 05/05/25 10:05 AM
3515 vodavi phones.
by Gary S. - 05/01/25 12:26 PM
AT&T Coinsoft
by ChrisRR - 04/30/25 02:39 PM
Forum Statistics
Forums84
Topics94,526
Posts640,016
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 5
dexman 3
Who's Online Now
0 members (), 162 guests, and 66 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0