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Joined: Dec 2006
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Joined: Dec 2006
Posts: 47
Hello

The phones in my company has 9 Lines but Line 6 and line 9 are the same number, how do i remove line 9 from the system because i checked the phone system and it just has 8 CO LINES.. Does anyone know how to remove it or any advise on it..

Joined: Jun 2006
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yea call the phone company and have them remove the fwd off line 9 to line 6 that is the only way to have 2 numbers on one line...


Jason
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I thought it was a phone system issue because i called them and they said that was a phone system programming thing..

The line 6 says trunk 753 and line 9 also says trunk 753 while other lines have different trunks

Joined: Jun 2005
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on a CTX you can only have 8 lines. so 753 is line 6. the phone company handles the 'rollover' or 'hunting' feature


Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
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Thanks for reply back .. Something funny is happening. I did a test by calling my cellphone on LINE 6, now if i press LINE 9 it picks up LINE 5 automatically but if i hang up the phone and then pick up line 9 it picks up line 6 automatically..

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check your button progamming on that phone i am guessing that you have 2 buttons with the same directory number on it.


Jason
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Everybodys extensions are doing it.. Yes, you are right something about the directory numbers..

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OH what you think is line 9 is a pools line key! it is like press 9 for an outside line. you have a 26 button display phone. if you press f3 then that 'line 9' button it should show 108, trunk group key.


Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
Joined: Dec 2006
Posts: 47
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Does anyone know why some extensions picks up line 7 automatically ?? sometimes some extensions will do paging on a random

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Shefe, please open a new topic rather than adding on to one nearly 4 years old. Thanks

I'm locking this one.


Retired phone dude

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