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Joined: Apr 2005
Posts: 69
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Joined: Apr 2005
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Oh great phone masters... Although ceritifiable on these guys, been a number of years since I worked on one. I am in Jackson Mississippi, the system resides in LasVegas Nevada (we actualy have an office out there)My boss is trying to do a few program changes, I gave him all the S#### software I had (the S does indicate the smaller flat,6x16, wall mount boxes??). Had him pop cover to verify software (should say software on chips in cabinet) this is what he gave me K32 US 3.220 U13 and something similar on a U12 chip. Is this one of the REAL old systems that dont require connecting a laptop to program?? And if so can any of you send me the programming directions to fix this?? I am no longer at the company that certified me and tech support want help.
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Joined: Apr 2005
Posts: 69
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Joined: Apr 2005
Posts: 69 |
come on guys, please give me a hand!! My boss is breaking my (you know whats)!
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Joined: Jun 2007
Posts: 3
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I'm in the same boat with the same chip and none of the software I have seems to make a connection to the system. I'm at the point now that I'm bringng out a guy that works on these systems just to show me how to connect to it. If I come up with anything, I will post another reply and let you know.
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Joined: Jun 2005
Posts: 349
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Joined: Jun 2005
Posts: 349 |
the problem is that the software is very old and even i do not have it how do you plan on connecting to it in Vegas?
Martin Wolfe Wolfe Communications Servicing the North Bay Sonoma, Marin, Napa, Lake, San Francisco, Mendocino ESI, Avaya, Star2Star,and Toshiba Installer
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Joined: Jun 2004
Posts: 1,367
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Are you sure the 616 is programable via the laptop? I remember some of the newer (5 years old now) small Sprints programmed via both the phone and laptop, and some of the older 32s programmed only by phone, and of course there were some that only programmed via the laptop. I would try the F#* or F#0 (forgot which get you into Admin and which is to set night mode)
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Joined: Jun 2005
Posts: 349
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Joined: Jun 2005
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i think the software f32 is the first batch of ctx, the real question for poolfool is is it a large flat white metal box or a small white plastic box?
Martin Wolfe Wolfe Communications Servicing the North Bay Sonoma, Marin, Napa, Lake, San Francisco, Mendocino ESI, Avaya, Star2Star,and Toshiba Installer
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Joined: Jul 2004
Posts: 717 Likes: 1
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Joined: Jul 2004
Posts: 717 Likes: 1 |
Its not the white plastic box, its the older system, first version of the CTX.
Tell the boss to get real, you are dealing with a 10 plus year system. You could upgrade the KSU to a CTX, but why?
Just my thoughts
Walter
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Joined: Sep 2007
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Joined: Sep 2007
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Can anyone tell me what voicemail system will mate up with the sprint protege.
The system is working fine after 10 years. The voicemail is smooth operator by octel running on a 286 box windows 95 not 2000 compatable so timestamp does not work.
Need updating although mostly works now.
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Joined: May 2007
Posts: 3
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I like the Aleen VME 4000 voice mail unit for use with the Protege. It has 2 ports and can be expanded to 4 with a daughter card.
There are many other brands but I have had good luck with the VME 4000.
Will
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Joined: Jul 2004
Posts: 717 Likes: 1
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Joined: Jul 2004
Posts: 717 Likes: 1 |
Aleen is the way to go, very simple and inexpensive.
They have 3 intergrations for the Protege, two of them do not work. If you buy one, post and I will tell you what to look for so you use the right one.
Walter
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