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#489438 05/31/07 09:35 AM
Joined: Apr 2005
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Oh great phone masters...
Although ceritifiable on these guys, been a number of years since I worked on one. I am in Jackson Mississippi, the system resides in LasVegas Nevada (we actualy have an office out there)My boss is trying to do a few program changes, I gave him all the S#### software I had (the S does indicate the smaller flat,6x16, wall mount boxes??). Had him pop cover to verify software (should say software on chips in cabinet) this is what he gave me K32 US 3.220 U13 and something similar on a U12 chip. Is this one of the REAL old systems that dont require connecting a laptop to program?? And if so can any of you send me the programming directions to fix this?? I am no longer at the company that certified me and tech support want help.

#489439 06/06/07 06:02 PM
Joined: Apr 2005
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come on guys, please give me a hand!! My boss is breaking my (you know whats)!

#489440 06/18/07 08:58 AM
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I'm in the same boat with the same chip and none of the software I have seems to make a connection to the system. I'm at the point now that I'm bringng out a guy that works on these systems just to show me how to connect to it. If I come up with anything, I will post another reply and let you know.

#489441 06/18/07 09:41 AM
Joined: Jun 2005
Posts: 349
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the problem is that the software is very old and even i do not have it
how do you plan on connecting to it in Vegas?


Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
#489442 06/18/07 08:19 PM
Joined: Jun 2004
Posts: 1,367
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Are you sure the 616 is programable via the laptop?
I remember some of the newer (5 years old now) small Sprints programmed via both the phone and laptop, and some of the older 32s programmed only by phone, and of course there were some that only programmed via the laptop. I would try the F#* or F#0 (forgot which get you into Admin and which is to set night mode)


[Linked Image from i26.servimg.com]
TouchPoint Networks.

Serving the Northwest Since 1991
NEC Shoretel Zultys T3 Tadiran
#489443 06/19/07 02:02 PM
Joined: Jun 2005
Posts: 349
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i think the software f32 is the first batch of ctx, the real question for poolfool is is it a large flat white metal box or a small white plastic box?


Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
#489444 06/19/07 02:43 PM
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Its not the white plastic box, its the older system, first version of the CTX.

Tell the boss to get real, you are dealing with a 10 plus year system. You could upgrade the KSU to a CTX, but why?

Just my thoughts

Walter

#489445 09/06/07 12:28 PM
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Can anyone tell me what voicemail system will mate up with the sprint protege.

The system is working fine after 10 years.
The voicemail is smooth operator by octel running on a 286 box windows 95 not 2000 compatable so timestamp does not work.

Need updating although mostly works now.

#489446 10/16/07 05:51 AM
Joined: May 2007
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I like the Aleen VME 4000 voice mail unit for use with the Protege. It has 2 ports and can be expanded to 4 with a daughter card.

There are many other brands but I have had good luck with the VME 4000.

Will

#489447 10/16/07 07:38 AM
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Aleen is the way to go, very simple and inexpensive.

They have 3 intergrations for the Protege, two of them do not work. If you buy one, post and I will tell you what to look for so you use the right one.

Walter


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