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Sprint Protege - dialing in and connect to ext
#489607 09/06/07 02:03 PM
Joined: Mar 2007
Posts: 23
jaw4322 Offline OP
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Hello all

Quick and probably easy to answer question. We are using a Sprint protege system with F5F15 software. One issue we are having is when someone calls in and tries to connect to certain ext, the system doesnt allow it. It works for most exts, just not certain ones. Where is the option to change/add extwhen calling in? Any help or directions is greatly appreciated.

Thanks

Joe

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Re: Sprint Protege - dialing in and connect to ext
#489608 09/10/07 06:14 AM
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jaw4322 Offline OP
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Anyone have any ideas?

Thanks

Re: Sprint Protege - dialing in and connect to ext
#489609 09/11/07 05:18 PM
Joined: Oct 2006
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If it is in auto attendant you need to add a mailbox for each of these extensions. If it is is a phone to phone transfer. Go into extension and make sure all the recieve's are set to yes for every card ports


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