web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#490181 08/15/08 08:19 AM
Joined: Oct 2006
Posts: 10
Member
Member
Offline
Joined: Oct 2006
Posts: 10
I have a MEX card that was shipped back to me. The problem was when I received it I found it had a rough trip. The SAU 9 pin right angle connector had been broken off of the board (the SAU still screwed in) and the front black metal bent badly. The battery had been thrown out of its socket.

I corrected everything and put the card back to normal, put the battery in and everything booted up fine. But after a few minutes I get the error of "SAU - Mismatch". When the system comes on-line it prints on the screen the correct SAU number, so where is the problem? Did the falling out of the battery cause a problem or can an SAU get damaged so as to not be known by the system. Please let me know if anyone has ideas of the possible solution

#490182 08/15/08 09:08 AM
Joined: Jul 2006
Posts: 728
Member
Member
Joined: Jul 2006
Posts: 728
Usually I would see this when Tadiran didn't do their job correctly in the programming of the SAU Chip. I would get back with the Tadiran to get a new one ASAP.

#490183 08/22/08 01:23 AM
Joined: Oct 2006
Posts: 65
Member
Member
Offline
Joined: Oct 2006
Posts: 65
I have had to replace SAUs several times and, I have had to install software that matched the new SAU number. Did you get new software with the SAU?


Link Copied to Clipboard
Newest Topics
Vertical door phone
by newtecky - 05/23/25 07:15 PM
TDM Phone System
by teldata1 - 05/22/25 02:35 PM
IPOFFICE 500
by Not_sirius - 05/20/25 08:15 PM
cat 6 cabling failed to certifiy
by jacktel - 05/18/25 05:55 AM
Forum Statistics
Forums84
Topics94,531
Posts640,038
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 5
hbiss 4
Who's Online Now
0 members (), 126 guests, and 65 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0