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Joined: Jul 2007
Posts: 6
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OP
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Joined: Jul 2007
Posts: 6 |
In bound calls do not get ringing while the phone is rining. I have RMP software but I am only familiar with Nortel equipment. It seems Sprint has it's own terminology. Also, I can't seem to change the number of rings before VM answers a CO/Inbound call. It was set at 6rings before and after a power outage it is at 2 rings. I have tried changing UCD settings. I have cleared any call fwd no answ, yet it still picks up on 2 rings. Any help will be appreciated. I am bringing the 5lb hammer soon to make some final tweaks to this system.
Dave
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Joined: Dec 2007
Posts: 6,800 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,800 Likes: 18 |
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Joined: Jul 2007
Posts: 6
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OP
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Joined: Jul 2007
Posts: 6 |
Ok, I was able to change the System Preset Forward Timer to get the right number of rings. I am still stumnped as to why the caller does not hear a ring when calling into the Sprint Protege.
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Joined: Dec 2007
Posts: 6,800 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,800 Likes: 18 |
have a great day in N.J, and call if there is anything else.
Dean
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Joined: Jul 2007
Posts: 6
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Joined: Jul 2007
Posts: 6 |
Thanks Dean. I forgot the cd player for music on hold had died.
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Joined: Feb 2010
Posts: 24
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Joined: Feb 2010
Posts: 24 |
You can change it back to "ring on xfer"
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