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#490923 03/24/10 08:20 AM
Joined: Jul 2007
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In bound calls do not get ringing while the phone is rining. I have RMP software but I am only familiar with Nortel equipment. It seems Sprint has it's own terminology. Also, I can't seem to change the number of rings before VM answers a CO/Inbound call. It was set at 6rings before and after a power outage it is at 2 rings. I have tried changing UCD settings. I have cleared any call fwd no answ, yet it still picks up on 2 rings. Any help will be appreciated. I am bringing the 5lb hammer soon to make some final tweaks to this system.

Dave

#490924 03/25/10 03:55 AM
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You have a PM


Dean

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Retired: That means I don't have a job description and I can do what I want.

#490925 03/25/10 03:57 AM
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Ok, I was able to change the System Preset Forward Timer to get the right number of rings. I am still stumnped as to why the caller does not hear a ring when calling into the Sprint Protege.

#490926 03/25/10 04:15 AM
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have a great day in N.J, and call if there is anything else.

Dean


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Retired: That means I don't have a job description and I can do what I want.

#490927 03/25/10 04:21 AM
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Thanks Dean. I forgot the cd player for music on hold had died.

#490928 03/25/10 01:01 PM
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You can change it back to "ring on xfer"


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