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Joined: Jun 2007
Posts: 30
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Joined: Jun 2007
Posts: 30 |
I would like to use the 1 key dialing feature so our auto-attendant greeting can transfer a caller to a given internal extension (or boss group-- when the caller presses (2)for example.
When I type one particular extension into the 1 key dialing field, the call goes straight into this person's voicemail.
I want the system to actually ring her extension and then dump into the operator voicemail box instead of the user's mailbox.
Thank you in advance for any ideas/replies. mw
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Joined: Dec 2002
Posts: 348
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Member
Joined: Dec 2002
Posts: 348 |
What voicemail are you using. There are several versions of the CMC out there.
Never blame on malice, what can be adequately attributed to STUPIDITY!!
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Joined: Jun 2007
Posts: 30
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Joined: Jun 2007
Posts: 30 |
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Joined: Jun 2007
Posts: 30
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Member
Joined: Jun 2007
Posts: 30 |
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