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#491560 05/03/12 07:28 AM
Joined: Mar 2008
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I have one extension I cannot get the speakerphone to work on. Phone model number is a 120d. The speaker works, but appears as if the mic is on mute.
I have tried swapping phones, and it didn't help.


Gerald Ducote
NWA Telcom
[email protected]
#491561 05/07/12 10:18 AM
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that's wierd. I'm sure someone with more knowledge than me will reply, because if its not in key or feat- where else would it be?

#491562 05/11/12 09:25 AM
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Look at your keyset definitions EKT 0 201 201 mic and change it to Y (Replace 201 with the extension number you are troubleshooting)

#491563 05/14/12 05:06 AM
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headset?


[Linked Image from i26.servimg.com]
TouchPoint Networks.

Serving the Northwest Since 1991
NEC Shoretel Zultys T3 Tadiran
#491564 05/15/12 06:53 AM
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To use a headset or rather to enable the hookflash to be controlled (with no handset in the cradle) by the Speaker button. You'd want :

EKT 0 XXX XXX SPKR_ON and change it to Y

Note : If you place the handset back in the cradle you can still use the speaker button to turn the speaker phone on and off.

#491565 05/18/12 01:52 AM
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Thanks Dustin, that worked. I looked all through that programming for what may be causing the problem, and somehow missed that mic flag on the keyset definition. I appreciate the help


Gerald Ducote
NWA Telcom
[email protected]

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