sundance-communications.com/forum Forums Other TDM Phone Systems Executone-Isoetec Telephones & Systems CO Access on Single Line Phones

I am experiencing troulbe setting up to access a CO from a single line phone. Single Line Phone manual says to use 9+trunk number (in this case 10,02), but it does not seem to work. It must be the way I have the trunking set or some thing. We have 2 CO's and I assigned first CO to Trunk 01 and second to Trunk 02 so I could select which CO to pick up but I just get a busy signal. If I enter Prime Line as 01 or 02 then when I pick up that ext. I get an open line with no dial tone and dialing results in no actions. I am running a ACPU card in a 108 Cabinet with Eclipse 2.0.0 firmware. Also if i try to access CO by line number (7+8+Line Number, in this case 01,02) nothing happens, no dial tone no bust signal. :bang:

Do you have a trunk group or lcr keys set up on the sli extension?

Not sure as I was not aware of this, where do I look and what do I look for, I assume it whould be on the A Screen but don't see a place for that unless it is under Keys there and then I am LOST as I am just starting to figure that stuff out.

PVJ;
After reviewing my manual I think what you are refering to is on page 403-26, but I thought this was just for flexable key assignment and I have no flexable keys on a single line phone.
What I am trying to do is get a Fax machine to access an outside CO so it can send a fax.
If there is more to these keys please let me know.

Bill

What I would normally do is assign trunk group keys or LCR keys (usually at least 2 per sli extension) to the sli extension.Although these phones do not have "physical" buttons,they need a spot in programming to allow the call to come to the extension.Try it.

I don't know what version of the manual you have but look at 403-19 under LCR keys.Read it close.
Also take a look at the M options screen.SLI extensions can work different depending on the setting of some system options.
There are alot of little things that can affect something else on this system.Take a look at 200-136 Alternate dialing and you can see what effect this option has on sli extensions.

PVJ;
Tried that, On a OPX SLI card 1st ext. Keys were set to "0300 S 0001" on 4 keys and this did not allow access, also tried "0300 S 0002" and "0300 S 0020" none allowed access all I get is a busy signal. Line Acess for Lines 01 and 02 are set to Y on A screen.
Not sure what I'm misiing but it won't allow access to outside line with the 91 or 92 from single line phone.

Thanks
Bill

I see it says not to use a Sub sode 20 but sib code 100 I'll try that, I am running a ACPU not sure of firmware level as the main programming screen shown Eclipse 2.0.0.

LCR keys on the ACPU are 300 (100).You should be able to dial 9* from a sli and it should access trunk group 1 if LCR is not installed.Reread my post above as I did edit it.Fro prime line set the prime line to 901 for trunk group 1.You need to make sure the trunks are assigned to a group on the B screen.It's a great system to work with but it does require a good knowledge to get everything the way you want it to work.
Eclipse is your firmware level.8.X was the last non eclipse version.

PVJ;
Right as rain,
tried the 100 and it now allows acess to the CO's
thought LCR would not effect it, so I wasn't even looking in that section of the book.

Thanks A Million

There you go,
Glad to hear you got it going.
You can send the million to:.......