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Joined: Apr 2008
Posts: 14
Member
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Member
Joined: Apr 2008
Posts: 14 |
I have a phone which is exhibiting strange (to me) behavior and was hoping someone could help me understand why.
I adjust the volume during an outgoing call to MAX.
Hang up the phone. The next time I grab an outside line, its dropped back down to Volume 07.
Any ideas why it would default back, or how to program it always to be at MAX volume? I've looked all through the IOT with no luck.
Thank you in advance for any ideas.
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Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
try swapping the phone with a different one.
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Apr 2008
Posts: 14
Member
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Member
Joined: Apr 2008
Posts: 14 |
Thank you for the reply. Ill try that out.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
I would think that the volume "memory" would be in the system memory not the set.You could try the phone but I'm thinking a different extension port may be the answer.
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Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
Originally posted by pvj:
I would think that the volume "memory" would be in the system memory not the set.You could try the phone but I'm thinking a different extension port may be the answer. It is, but, we need to start somewhere.
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Jan 2006
Posts: 351
Member
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Member
Joined: Jan 2006
Posts: 351 |
Actually, PVJ is correct. Best practice is to swap out the station card that the phone is on. I have this all of the time with the 15750 cards, especially rev E.
Within a week or two of the first complaint, I'll get a second and a third from users attached to the same station card. Save your time and fuel and just swap out the card.
If you can read this, you're in range.
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Joined: Apr 2008
Posts: 14
Member
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Member
Joined: Apr 2008
Posts: 14 |
Yup, switching out the phone did it.
Thank you guys for your help!
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