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Joined: Jun 2008
Posts: 2
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Joined: Jun 2008
Posts: 2 |
Our company has been using the IDS84 for quite some time. The need has arisen for changes in the auto attendant. We want to re-record the greetings and provide additional options. We also want to add a few extensions to the group of lines that ring from outside when the system is in night mode.
Can the system be programmed using the operator console or do I need to use Procomm with a laptop? We have a spare console in the closet... could that be connected to program?
I am also unaware of the password that was setup. Is there a way to reset the password or some ideas to try?
I found a place to download the manuals for the IDS systems. Will I need to find the manuals for the VXC as well to program the auto attendant?
Any information would be greatly appreciated!
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Joined: Jun 2008
Posts: 2
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Joined: Jun 2008
Posts: 2 |
I answered one of my questions: the operator console works just fine for getting into the system. If I can reset the password, I'll be able to move forward.
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Joined: Oct 2004
Posts: 37
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Joined: Oct 2004
Posts: 37 |
Shoot me an email and I can help you. [email protected]
If your not having fun, go find something else to do.
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