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Joined: Mar 2005
Posts: 86
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Can you use the silent monitoring feature without ACD? If so could you please post instructions?
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Joined: Dec 2001
Posts: 232
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Yes you can, check your Main menu screen to make sure it says SIL in the Options Field.
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Joined: Mar 2005
Posts: 86
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I will do that, Thank you
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Joined: Mar 2005
Posts: 86
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It does not have that option, Do you know how I can get it? How much?
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Joined: Dec 2001
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Joined: Nov 2004
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Executone super tech.
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Joined: Mar 2005
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Joined: Nov 2004
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another satisfied customer.
Executone super tech.
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Joined: May 2009
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jjmaly: did anyone figure out if/how to use SIL MON to listen when the phone is not off the hook or when two users are on a internal conf call?
I recall the SIL MON featuer should just activate the phones MIC and allow the listener to hear whatever is within range, but this doesn't seem to work for me.
Also, I cannot use SIL MON to monitor internal station-to-station calls.
Any thoughts?
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Joined: Nov 2004
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Moderator-ESI - Executone
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Moderator-ESI - Executone
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The SILMON feature did NOT activate the Mic's on any phone, it would Monitor what ever was going on in the phone when it was off-hook(intercom or CO calls.)
I can see the light at the end of the tunnel..
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