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Joined: Dec 2001
Posts: 232
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Member
Joined: Dec 2001
Posts: 232 |
I'm having trouble with a Call fwd to Speed dial.
I have programmed a system speed dial and it works if an LCR key is pushed and then speed dial is used. The problem is that I can't fwd to speed dial from the g screen or from ACD. It initiates the forward, I see the trunk activate but immediately disconnect. 2.5.1 SW, 2 cabinet T1 inbound, Analog Gstart outbound. Any ideas?
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Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
I seem to remember something about adding a pause before the actual speed dial when programing it from the operators phone? I cant remember..
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
I seem to remember something about adding a pause before the actual speed dial when programing it from the operators phone? I cant remember..sorry about the double post(firefox) anyway, I wanted to add,that the speed dial should also go out in lines in group 1
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Dec 2001
Posts: 232
Member
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Member
Joined: Dec 2001
Posts: 232 |
Hey Noname
I have the *1 pause and yes it goes out TG1 and then fails, almost like toll restriction.
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Joined: Dec 2005
Posts: 179
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Joined: Dec 2005
Posts: 179 |
Try *4 (wait for dial tone), *1 (follows pause timer on the System Programming Screen), follow by the 11 digit phone number.
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Joined: Dec 2001
Posts: 232
Member
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Member
Joined: Dec 2001
Posts: 232 |
Solved, any system speed dial above 99 would fail.
Seems I remember a tech note or reference in a manual somewhere.
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Joined: Nov 2004
Posts: 194
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Member
Joined: Nov 2004
Posts: 194 |
it this a T1 or PRI. if it is PRI it will never work. On T1 has to work or POTS lines. if you still cant get it to work, then find me and I will dial in and check it for you.
Executone super tech.
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