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Joined: Oct 2004
Posts: 13
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OP
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Joined: Oct 2004
Posts: 13 |
My system is currently 8.201 - and I know know you are up to 8.225 - How do I upgrade from 8.201 to 8.255 - is there a cost?
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Joined: Oct 2003
Posts: 172
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Joined: Oct 2003
Posts: 172 |
Because you are already at 8.2x you should be able to download/install the latest software from the web site. There is no cost to this process and no new license is required.
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Joined: Oct 2004
Posts: 13
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OP
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Joined: Oct 2004
Posts: 13 |
<font face="Verdana, Arial" size="2">Originally posted by mrb:
Because you are already at 8.2x you should be able to download/install the latest software from the web site. There is no cost to this process and no new license is required.</font> Can you tell me how to do this? -
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Joined: Oct 2003
Posts: 172
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Joined: Oct 2003
Posts: 172 |
if you have access to the private side of the inter-tel web site, then you can download it. if you do not, you will have to contact a local reseller for a copy of the software.
enhancements include: hunt group agents seeing Calls Waiting notification while in DND, better DTMF control for IP devices, support for future products & fewer system resets due to programming changes, i.e. Changing ACD agent IDs.
• Changing extension numbers (this includes any extension number, not just UCD/ACD,
such as station, trunk group, etc.)
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Joined: Oct 2004
Posts: 13
Member
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OP
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Joined: Oct 2004
Posts: 13 |
<font face="Verdana, Arial" size="2">Originally posted by mrb:
if you have access to the private side of the inter-tel web site, then you can download it. if you do not, you will have to contact a local reseller for a copy of the software.
enhancements include: hunt group agents seeing Calls Waiting notification while in DND, better DTMF control for IP devices, support for future products & fewer system resets due to programming changes, i.e. Changing ACD agent IDs.
• Changing extension numbers (this includes any extension number, not just UCD/ACD,
such as station, trunk group, etc.)</font> What do I have to do to be able to log into the privite side - so I can download my own updates?
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