web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 4 1 2 3 4
#523981 08/18/10 08:23 AM
Joined: Jun 2004
Posts: 80
Member
OP Offline
Member
Joined: Jun 2004
Posts: 80
Ihave 2 X16's installed in verizons area. I have no caller id on either system. one is ver.1 and the other is ver.2. caller id is turned on. It works great on my voip line. is any one else having this problem? Verizon did activate caller id

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#523982 08/18/10 08:38 AM
Joined: Jun 2006
Posts: 8,732
Likes: 2
Moderator-Nortel, Computers, General
*****
Offline
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,732
Likes: 2
Quote
Originally posted by john93035:
...Verizon did activate caller id
Did you actually verify this ahead of the system? You can't take their word for it...


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
#523983 08/18/10 03:55 PM
Joined: Dec 2004
Posts: 5,722
KLD Offline
Member
Offline
Member
Joined: Dec 2004
Posts: 5,722
Amen, Brother Dave..... :thumb:


Ken
---------
#523984 08/18/10 04:10 PM
Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
Verizon (A.K.A. GTE in SoCal?). I wouldn't bank on it being there. Have you listened on the lines with a butt set to see if the data burst is coming through after the first ring?


Ed Vaughn, MBSWWYPBX
#523985 08/19/10 11:35 AM
Joined: Jun 2004
Posts: 80
Member
OP Offline
Member
Joined: Jun 2004
Posts: 80
yes i hooked up a single line phone and caller id works. in the other system ver. 2 caller id has worked 4 times in the last day. i did not check it with my butt set.

#523986 08/19/10 11:37 AM
Joined: May 2002
Posts: 17,722
Likes: 18
Member
****
Offline
Member
****
Joined: May 2002
Posts: 17,722
Likes: 18
Does your power source have a good 3rd prong ground?


Retired phone dude
#523987 08/20/10 01:14 AM
Joined: Jun 2006
Posts: 8,732
Likes: 2
Moderator-Nortel, Computers, General
*****
Offline
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,732
Likes: 2
You might want to leave a SLT prior to the system AND install a temporary system set there as well just to compare results. It is possible that you have two defective KSU's but unlikely.

Is this issue system wide or just 1 phone for the R2?

You are aware that CLID is set individually on R2 per phone?

I have both a R1 & R2 here that I'm "playing" with with no issues whatsoever (& CLID is slightly different up here in Bell canada territory so we found out).


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
#523988 08/20/10 01:56 AM
Joined: Sep 2005
Posts: 9,285
Likes: 6
Admin
*****
Offline
Admin
*****
Joined: Sep 2005
Posts: 9,285
Likes: 6
Is there an alarm panel? I have found alarm modem block the CID at times.


Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built after 1980 don't expect it to work right.
#523989 08/20/10 05:35 AM
Joined: Jun 2004
Posts: 80
Member
OP Offline
Member
Joined: Jun 2004
Posts: 80
no alarm panel and the problem seems to be system wide. and i assume that the ground is good never checked that. verizon is comming out to check rhe lines monday we will see what they say, but i allresdy know the answer ( not on our end)

#523990 08/20/10 06:09 AM
Joined: May 2002
Posts: 17,722
Likes: 18
Member
****
Offline
Member
****
Joined: May 2002
Posts: 17,722
Likes: 18
I do know from experience that the lack of or poor ground will cause the CID to act flakey.


Retired phone dude
Page 1 of 4 1 2 3 4

Moderated by  EV607797, MnDave 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,285
Posts638,781
Members49,766
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,758 Shoretel
188,951 CTX100 install
187,190 1a2 system
Newest Members
James D., Nadisale, andreww, gohunt, Darrick
49,765 Registered Users
Top Posters(30 Days)
Toner 22
teleco 5
dexman 4
dans 3
Who's Online Now
0 members (), 93 guests, and 180 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5