Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
SLT's not ringing after "AA"
#525403 01/28/10 09:57 AM
Joined: Jun 2006
Posts: 8,691
Moderator-Nortel, Computers, General
*****
OP Online Content
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,691
Because I'm using Fax Detection, I've had to enable AA & DISA. Before doing so, SLT on ext 19 would ring on incoming calls.

Since I enable Fax Detection, it doesn't. What am I missing? Client really needs this.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Telephone Equipment Search
Re: SLT's not ringing after "AA"
#525404 01/28/10 07:40 PM
Joined: Sep 2005
Posts: 9,187
Admin
*****
Offline
Admin
*****
Joined: Sep 2005
Posts: 9,187
The Fax Detection is built into the AA so in order for it to work the AA has to be on and answer the call therefore phones won't ring. You can delay the AA so the phones would ring but then they may end up answering FAX calls.


Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built in the last 10 years don't expect it to work right.
Re: SLT's not ringing after "AA"
#525405 01/28/10 07:46 PM
Joined: Jun 2006
Posts: 8,691
Moderator-Nortel, Computers, General
*****
OP Online Content
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,691
Well, she only gets about 5 or 6 faxes a week, if that, so she'll have to transfer them to fax manually. If she don't like that, she can invest in a fax switch before the system. Thanks.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Re: SLT's not ringing after "AA"
#525406 01/28/10 08:04 PM
Joined: Sep 2005
Posts: 9,187
Admin
*****
Offline
Admin
*****
Joined: Sep 2005
Posts: 9,187
How would a Fax switch help it would still answer the line and direct it to a fax so the slt would not ring unless the fax switch defaulted to phones. If that is what you want the phone to do then it will have to be added to the console group which is where the AA will default to.


Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built in the last 10 years don't expect it to work right.
Re: SLT's not ringing after "AA"
#525407 01/29/10 05:13 AM
Joined: Jun 2006
Posts: 8,691
Moderator-Nortel, Computers, General
*****
OP Online Content
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,691
That was the answer I needed, Merritt....placing the SLT within the "Console Group"....must have worded the question wrong. I thought that I read somewhere that only system phones could be in that group as "Operators".

Otherwise, a fax switch before the system would have taken the fax out of the equation, thus when it was a phone call all phones within the Day Assignment group would then ring.

I'll be installing it today.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!

Moderated by  metelcom 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Headset in-use relay
by SST - 07/08/20 06:33 PM
Partner ACS AA
by mtncomm1 - 07/08/20 04:18 PM
Samsung SVMI20i
by crazy canuck - 07/08/20 03:40 PM
Help with Electra Elite IPK
by ECI Tech - 07/08/20 11:56 AM
SL2100 New comer
by Biztel Cuban Okie Tech - 07/07/20 08:44 PM
Who's Online Now
31 members (usedphones, Silversam, MooreTel, Rok1215, Skunky, ECI Tech, EV607797, nortelvoip, justbill, Bob3470, Yoda, RATHER BE FISHING, Carl Navarro, STS E, Bob-o, SST, hbiss, Curlycord, hitechcomm, pvj, jeffmoss26, Mercenary Roadie, JBean3329, ThePhoneConnection, mtncomm1, crazy canuck, barrick, nfcphoneman, Touch Tone Tommy, newtecky, Telesystems), 335 guests, and 68 robots.
Key: Admin, Global Mod, Mod
Popular Topics(Views)
Forum Statistics
Forums94
Topics93,804
Posts636,317
Members49,310
Most Online5,661
May 23rd, 2018
Today's Birthdays
birdlady710, haegercp, tedparkes
Newest Members
StevCom, DaleG, jlspeck, Real Estating, ForestHillChurch
49310 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters(30 Days)
dexman 23
dans 10
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners