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allworx
#525818 09/23/11 08:09 AM
Joined: Sep 2010
Posts: 12
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Joined: Sep 2010
Posts: 12
I just bought a 6X, loged on to program
4 phones and 4 lines..
now the power light is flashing green..
allworx tech support said it's bad.
I got a RMA .. I was to install it today..
Is this the way of all no worx ?? efrem@calcomm.us

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Re: allworx
#525819 09/23/11 10:32 AM
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Posts: 3,268
Do you want some help or do you just want to bash the product? wink Who did you buy it from?? If you bought it from the big distributor in California, they will probably send you an advance replacement. Have you talked to the support people from your distributor?

For 20 years we have been buying equipment, setting it up in the shop and letting it "burn in". For the Allworx, I find it much easier if we burn it in for a week or so and program as much as we can so that we save time on site. It also gives us time to check it out. We've only had one Allworx server be an out of box failure, and its was damaged (bent) on the corner. We received another one in two days. No problem.

Re: allworx
#525820 09/23/11 11:03 AM
Joined: Sep 2010
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WEll first off I am not bashing..

I know this unit cant be all bad.

Re: allworx
#525821 09/23/11 12:44 PM
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If you can help please do

Re: allworx
#525822 09/23/11 10:28 PM
Joined: Nov 2004
Posts: 517
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Allworx quality control is very good. We have only had to return 1 in the 5 years we've been installing them. Did you buy the unit from a legit source? Are your trained on how to install it?


ElectSys Tech LLC
Hosted Phone Systems Solutions Provider
Allworx, Sangoma, FreePBX
Telephone & computer systems in the Jefferson City, Columbia MO area.
Re: allworx
#525823 09/24/11 07:21 AM
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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ditto

Re: allworx
#525824 09/26/11 07:29 AM
Joined: Oct 2005
Posts: 4,681
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I've never had one fail.


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers

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