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#526685 03/01/12 10:21 PM
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this has happened on a umber of occasions , but when in a work group and i use a dialing option or i cascade to another workgroup i get this "tansfering your call "prompt which i need to get rid , have tried searching for wav file on server but cannot find it , and shoretel website says its a enhanced feature request to get rid of it , does any one know where i can find the file to get rid of it

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#526686 03/02/12 12:36 AM
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I believe that it is a ShroeTel Professional Services request. In other words one must contact ShoreTel to get it changed/deleted, IIRC.

Steve

#526687 03/15/12 05:12 AM
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Actually Goto Extension and transfer extension will address this.


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