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Joined: Mar 2009
Posts: 61
Member
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Member
Joined: Mar 2009
Posts: 61 |
got my test bench mbx switch and i have the sbx phones working and the sts phones working but i can't seem to get the 3015, 9015 phones to work....they say reg. denied on the screen, any insite would help thanks
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Joined: Jan 2005
Posts: 15,399 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,399 Likes: 18 |
From what we were told in the Webinar, support of these phones requires a software key, similar to how the XTS does for certain upgrades. It is in there, it just needs to be unlocked. I'm sure that there is a charge for this.
Ed Vaughn, MBSWWYPBX
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Joined: Mar 2009
Posts: 61
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Member
Joined: Mar 2009
Posts: 61 |
oh ok, cuz when i went to target for the training, the trainer said they were plug and play. He didnt mention anything about a software key. May have to place a call into tech support to find out
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Joined: Mar 2009
Posts: 37
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Member
Joined: Mar 2009
Posts: 37 |
From what I was told on my training there is no charge for the activation of Edge 700 / XTS / Triad / Infinite / Comdial phones. You just have to be a Comdial or Vodavi dealer to get the codes. If you aren't a dealer you can only use SBX or STS phones. You can get the licenses from Vertical Inside Sales
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Joined: Feb 2007
Posts: 903
Retired Moderator
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Retired Moderator
Joined: Feb 2007
Posts: 903 |
Back to those silly games.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
The backlight doesn't work for the Edge phones on the MBX, so until they add that feature you might as well use the SBX phones.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
Originally posted by Derrick:
The backlight doesn't work for the Edge phones on the MBX, so until they add that feature you might as well use the SBX phones. Just the Edge 700 phones, right? The Edge 8000 backlights should work.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
The IP phone backlights do work.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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