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Joined: Jul 2011
Posts: 2
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Joined: Jul 2011
Posts: 2 |
I'm pretty much a total newbie with all of this stuff but---here goes:
I have two Wave 2500 IP systems on an MPLS that are having drop outs and latency on the intercom. Could this have something to do with a corruption of Wavenet? Or maybe the wavenet isn't installed properly or doesn't exist?
Any help is appreciated.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Yes to all the above. That is the problem. However I would suspect carrier problems or Firewall problems.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Jul 2011
Posts: 2
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Joined: Jul 2011
Posts: 2 |
Thank you for the answer. So the Wavenet software ties the two ip2500 systems together?
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
It is the networking software in the system that ties the two together as long as you have the corred voip connection. They work together. A slow WAN connection is usuallly the cause of calls breaking up and dropping off.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: May 2005
Posts: 951
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Joined: May 2005
Posts: 951 |
Do you own the system? Are you suporting it. If you do not know the Wave you are wasting your time trying to figure this out.
Jim
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
Don't confuse speed with bandwidth. VoIP hates jitter. Derrick is correct. If a test ping is over 80-100ms, your speed is the problem. Ideally, VoIP likes to see around 50ms.
- Dave S. -
You can never appease your ideologue opponents.
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