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Joined: May 2005
Posts: 73
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Joined: May 2005
Posts: 73 |
Has anyone had the privilege of installing the ez phone application on the mbx yet? I have tried to turn on the trial version with no luck. I have spent a lot of time on the phone with tech support and they are still working on it.
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Joined: Nov 2002
Posts: 66
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Posts: 66 |
I have installed this on 5 pc at the only MBX I have. I dont think they are even using it though. When it is running and they have it minimized and they are working on another program on there pc if the phone rings and they hit enter it will answer the call. I have installed ez phone on a few sbx's and I just dont like it. Maybe if I have never seen viewpoint I would be a bigger fan.
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Joined: Nov 2002
Posts: 66
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Posts: 66 |
Also be sure you are installing the deluxe version. And Toni in tech support is the only one I think knows about ezphone on MBX.
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Joined: Jul 2011
Posts: 317
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Posts: 317 |
^ let alone the only one who usually won't give you the runaround on most things on the sbx/mbx
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Joined: Aug 2004
Posts: 105
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Posts: 105 |
All the apps need updating to be really useful. I tried the EZ phone demo on the Sbx and was less then impressed. Nomad's OK, but still clunky.
I could sell a lot more systems if they had an iphone/android app!
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
I think one is coming for the MBX.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
Originally posted by dtcd21:
^ let alone the only one who usually won't give you the runaround on most things on the sbx/mbx she knows her stuff, but could use a refresher in customer service...
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Joined: Sep 2011
Posts: 100
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Joined: Sep 2011
Posts: 100 |
Originally posted by Z-man: Originally posted by dtcd21:
[b] ^ let alone the only one who usually won't give you the runaround on most things on the sbx/mbx It depends what day and what mood you catch her in, but I honestly can forgive the less than stellar customer service skills for the correct and direct answer to a question.
Chris
NECOM Solutions powered by Internet and Telephone, LLC
Comdial, Vertical, NEC DSX/SL1100, Avaya IP Office
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Joined: May 2005
Posts: 73
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Posts: 73 |
Thanks for the info I turned on the demo but keep getting an error before it starts. I have talked with tech support and did everything they told me but still cant get it to work.
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Joined: Dec 2008
Posts: 87
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Joined: Dec 2008
Posts: 87 |
Originally posted by billyho:
All the apps need updating to be really useful. I tried the EZ phone demo on the Sbx and was less then impressed. Nomad's OK, but still clunky.
I could sell a lot more systems if they had an iphone/android app! Have you looked at the Ipitomy product? It has free app's you can download for the iphone/ipad and droid products that make your iphone/ipad/droid an extension. It works really good. Paul
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