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SBX application
#528159 09/21/11 12:33 PM
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I have a new install this Friday and was wondering the best way to accomplish what the customer is requesting.

They want the lines to ring in initially to stations 100, 101, & 102, after 3 rings they would like 103 & 104 to start ringing as well. After 6 rings they want auto attendant to pick up.

Would I need to ring the first 3 stations and give a delay call coverage button to the second set of phones and have the aa pick up after 6 rings? Or is there a better way to do this? I seem to remember a " delay ring " in co programming. Would this work with my application? I want the easiest and cleanest way to set this up. ( If it were an STS I wouldn't be asking such a simple question )Thanks


"I thought I was wrong once, but I was mistaken"
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Re: SBX application
#528160 09/21/11 01:16 PM
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The lines ring to the first three stations at the git go (a southern term). Then they delay ring to a ring all hunt group that has all five extensions as members. The hunt group no answer over flow is set to the Auto Attendant.


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Re: SBX application
#528161 09/21/11 01:16 PM
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In CO Ring Assignment have 100, 101, and 102 ring with 0 delay. Program 103 & 104 for 6 delay. At CO Attributes 1 set the preset fwd timer to 24 (or so) and FWD to your VM announcement.

Re: SBX application
#528162 09/21/11 01:17 PM
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Either way will work. There is more than one way to skin a Vertical SBX cat.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Re: SBX application
#528163 09/22/11 09:35 AM
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Thanks guys. I think I will go with nfcphoneman's suggestion on this one. If the SBX is like the STS it shows the hunt group in the display instead of the station number. Maybe not, but like you say, either way should work. Thanks again.


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Re: SBX application
#528164 09/22/11 11:01 AM
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It does show the hunt group...but it also shows the extension number. Its the station name that you don't see.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.

Moderated by  EV607797, MnDave, nfcphoneman 

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