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SBX: Call Park versus Hold
#528168 09/22/11 12:15 PM
Joined: Feb 2011
Posts: 105
Birgit Offline OP
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What is the advantage of parking a call over just putting it on hold and then announcing something like "call on line 1"?


CSR
Executone of Louisiana
Comdial Vertical Telephones & Equipment
Re: SBX: Call Park versus Hold
#528169 09/22/11 12:18 PM
Joined: Aug 2003
Posts: 5,120
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If you had a lot of CO Lines or a PRI, you would not want to program appearances for each one on every phone, so you would use parking.

Re: SBX: Call Park versus Hold
#528170 09/22/11 06:02 PM
Joined: Aug 2004
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Call park is best used with PRI or if you're using a co group key. There's no need when using plain jane CO keys.


Moderated by  EV607797, MnDave, nfcphoneman 

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