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#528168 09/22/11 08:15 AM
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Birgit Offline OP
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What is the advantage of parking a call over just putting it on hold and then announcing something like "call on line 1"?


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If you had a lot of CO Lines or a PRI, you would not want to program appearances for each one on every phone, so you would use parking.

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Call park is best used with PRI or if you're using a co group key. There's no need when using plain jane CO keys.


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