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SBX email
#528222 10/10/11 06:57 PM
Joined: Sep 2006
Posts: 269
Ted Offline OP
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Has anyone set up the email notification on the SBX. I'm having problems. I turn on email in pgm 127 for one extension. The customer has their own email server so I imput that ip address. I type in the email address of the person to get notification. I type in the smtp user id. I type in smtp password. I go to the phone and press trans/pgm +6+0 to enable. Try calling the extension and leave a message, I also have outcall notification on. It works fine but the email doesn't go through. Any help would be appreciated.
ted

Comdial Vertical Telephones & Equipment
Re: SBX email
#528223 10/11/11 04:12 AM
Joined: Jul 2011
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Probably gonna be a closed port issue on their server end if everythings set up correct in yours.

Re: SBX email
#528224 10/11/11 05:34 PM
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Thanks for the reply. I need more brain cells. I'll keep trying.

Re: SBX email
#528225 10/12/11 01:13 PM
Joined: Sep 2011
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Check your Voice Mail COS (PGM 238) and make sure Email Notification is enabled. All stations are in COS 1 by default.

We did the same thing for the first customer of ours that wanted this feature. Spent 2 weeks going back and forth with the ISP and Vertical. It's all in the phrasing of the question and getting lucky that tech support has had their coffee in the morning.


Chris
NECOM Solutions powered by Internet and Telephone, LLC
Comdial, Vertical, NEC DSX/SL1100, Avaya IP Office
Re: SBX email
#528226 10/12/11 05:23 PM
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CMM, thank you so much for your reply. That did the trick. I say again, I can't believe how valuable this forum is.
ted

Re: SBX email
#528227 10/12/11 09:38 PM
Joined: Feb 2009
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CMM, Welcome to the board! Your help on Vertical questions is very much appreciated!
welcome


- Dave S. -

You can never appease your ideologue opponents.


Moderated by  EV607797, MnDave, nfcphoneman 

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