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Joined: Feb 2005
Posts: 39
Member
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Member
Joined: Feb 2005
Posts: 39 |
I really hope someone here can help me with this.
We have a toll free number that terminates to a DID. That DID is set up as a secondary extension on 12 Relationship Manageer phones. They want to be able to have a second person connect to the same call after it has already been answered. They do not want to transfer or establish a conference call.
Is anything like this possible? We have an Axxess 9.002.
Thank you,
Patty
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Joined: Aug 2001
Posts: 774
Member
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Member
Joined: Aug 2001
Posts: 774 |
Put user who answers phone in a hunt group, and have all who would want to monitor it, as a supervisor of hunt group, and they use the monitor feature code to monitor it (321 I think). ------------------ Voice and Data Cabling in DFW, [email protected] DnR Communications
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