|
|
|
|
Joined: Feb 2010
Posts: 163
Member
|
OP
Member
Joined: Feb 2010
Posts: 163 |
Have a cust. that wants to CFE his DID. Here is how it has been setup by another tech. DID comes in and rings a PHDN(594) on 2 phones. (401&402) 401 is the owner of the PHDN. There have been 2 buttons setup, one for the #60119number# and one to cancel #6051. Problem is after seting Call FWD EXT. I call the DID and it just rings his DN-401. Any ideas? Or another way to get this done.
Thanks,
Tracy
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2005
Posts: 2,705 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,705 Likes: 7 |
If the user is call forwarding to the same number, a CF-All key would be better. The user can toggle it like a DND key.
|
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
You must first press the PhDN button on ext.401 and then press the #60119number# button.
|
|
|
|
|
Joined: Feb 2010
Posts: 163
Member
|
|
OP
Member
Joined: Feb 2010
Posts: 163 |
"You must first press the PhDN button on ext.401 and then press the #60119number# button. "
Yes this is how they are doing it. PHDN first then the CF button. Just rings the 401 DN, but the display says call forward external
Last edited by goldenhtr; 08/15/12 11:31 PM.
|
|
|
|
|
Joined: Jun 2005
Posts: 2,705 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,705 Likes: 7 |
So if you call the DID without call forwarding, it rings the Phantom (594), but when you set the CF-External it rings to the primary DN 401?
|
|
|
|
|
Joined: Feb 2010
Posts: 163
Member
|
|
OP
Member
Joined: Feb 2010
Posts: 163 |
|
|
|
|
Forums84
Topics94,284
Posts638,771
Members49,765
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
126
guests, and
342
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
