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Joined: Feb 2009
Posts: 4
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Joined: Feb 2009
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I have a MICS with 2 line cards and an exp mod with 1 line card. It has a voice mail system attached. It has worked great for several years. This morning it has rebooted about five times already. It is not the outlet, I checked to make sure it had clean power. Any ideas where should I start; cabinet, software, line card, fiber exp card, exp mod? I don't have spares of any one these so troubleshooting is tough. Any help would be great. Thanks,
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Joined: Aug 2004
Posts: 1,744 Likes: 49
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Joined: Aug 2004
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I recently dealt with a similar scenario - ended up having to replace the cabinet/backplane.
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Joined: Mar 2001
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Is it attached to a UPS?
If so, plug it into the AC outlet directly. Last week I had a Samsung that the IT guy had plugged into an expensive UPS and the system was rebooting.
I told him to plug it into the wall but he was sure the system was at fault and would not plug it into the wall but tried a different UPS. Problem solved, it was the UPS.
It could be your PS on the MICS, I can't remember if they are switchable or not, am not close to the supply shed to check if they are swappable or not.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Feb 2005
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Sounds like the PS to me, they are easily swappable with one screw.
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Joined: Feb 2005
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System give any alarms to reception set? if not tech can get alarms form maintenance session in config programming.
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Joined: Dec 2005
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have you tried a simple full power reset? just wondering.
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