atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems ProStar 56EX/120MX Help..

Have a customer with one of these antiquated systems. I don't normally work on these but they were desperate to get up an running with their phone lines again. The system had lost programming and defaulted so no Trunks were assigned and only X201 would receive calls. Anyways, I got CO's assigned to keys so at least they can make and answer calls. What I need to figure out is how to make all extensions ring on all CO's. Right now, only the reception desk (X201) gets an audible ring. Also, If the button assigned to CO1 is pressed and then you press any of the other CO buttons, it doesn't release the first one you pressed and they would like it to release when the select another CO.

I have a manual I can email you, phones at dock.net send me your email address.

Other than that what I have here is #61 is night ring station and #62 is day ring station.

Don't know about the auto hold problem, you may have to hang up first, that is manufacture discontinued for about 20 years.

And yet we still have 2 at our office and 1 out in service.

Somewhere in the world there is probably someone still using a cord board, determined to get their money out of it and bless them.

I tried doing the #61, #62 and the default is all stations ring, but they don't! I have a PDF of the manual but it doesn't help too much. I'm used to plugging into a serial port, usb port or network port and programming through software. This is an old skool system, but they don't have money to upgrade right now so I'm trying to make it work best I can till they have me put in something newer that I can natively support.

It is almost Shabbos, (Jewish Sabbath) so I can't help you at this time.

If you want, call me after 7:30 PM pacific time Saturday night or Sunday and I will try to help you out.

I've got a .pdf of the manual and used to know these by heart, but it has been a lot of years since I did my last one.

Well, got a call out for this same customer with the same old system and once again it lost programming. I was more efficient at reprogramming it this time around, but have a couple different issues now:

If someone is using any line at Station 201, and another call comes it, it rings once at X201 and doesn't ring at any other extension but does blink the line ringing at those other extensions. They want the ringing line to ring at all Extensions regardless of if someone is using X201.

Station 201 is the only one that can answer a call just by picking up handset. All other extensions you have to pick up handset and press the ringing CO button. They want to just be able to pick up ringing phone from any extension without having to press the CO button.

I'll PM you

Won't they at least consider battery back ups
or maybe Genesis has a good memory mod with a good battery

I once had the same thing with a car dealer battery was dead,battery back ups were dead and i was there once or twice
a week reprogamming for 11/2 years.They wouldnt pay to replace either but paid the emergency rates. go figure